Privacy Policy

Last updated: 7th November 2025

Ignita Learning Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you visit our website, interact with us, or use our services.

1. Who We Are

Ignita Learning Ltd is a UK-based education company providing professional development, training and educational resources.

Company details:
Ignita Learning Ltd
6 Coates Lane
Barnoldswick
Lancashire
BB18 6HL
Company number: 16639565
Email: hello@ignitalearning.co.uk and sarah@ignitalearning.co.uk 

2. The Information We Collect

We may collect and process the following types of personal data:

  • Identity data: name, job title, and organisation.

  • Contact data: email address, phone number, and postal address.

  • Technical data: IP address, browser type, operating system, and usage data through cookies and analytics.

  • Transactional data: details about products or services you purchase from us.

  • Booking data: information you provide when scheduling an appointment or webinar.

  • Marketing preferences: information about how you wish to receive marketing and communications from us.

3. How We Collect Your Data

We collect data in the following ways:

  • When you fill out forms on our website.

  • When you book a service or register for an event.

  • When you subscribe to our newsletter.

  • Through automated technologies such as cookies and analytics tools.

  • When you communicate with us by email, phone, or social media.

4. How We Use Your Data

We use your personal information to:

  • Deliver and manage our services, courses, and resources.

  • Respond to your enquiries.

  • Process bookings and payments.

  • Send relevant updates, newsletters, and promotional materials.

  • Improve our website and services.

  • Comply with legal obligations.

We will never sell your data to third parties.

5. Booking and Scheduling

We use Acuity Scheduling (Squarespace Scheduling) to provide an easy way for you to book appointments with us.

When you book an appointment, Acuity may collect certain personal information such as your name, email address, phone number, and appointment details. This information is stored securely within Acuity and shared with us solely for the purpose of managing your appointment and providing our services.

You may also create a user profile through Acuity to view, manage, or reschedule your appointments. Any data associated with your profile is processed in accordance with Acuity’s privacy policy, which you can view here: https://www.squarespace.com/privacy.

We do not control how Acuity processes or stores this information, but we only access and use it to deliver and manage your requested services.

6. Data Sharing

We may share your data with trusted service providers who help us operate our business (for example, email providers, payment processors, or scheduling platforms like Acuity).

All third parties are required to respect the security of your personal data and to process it in accordance with the law.

7. Data Security

We have implemented appropriate security measures to protect your personal data from being lost, used, accessed, altered, or disclosed without authorisation.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal or accounting requirements.

9. Your Rights

Under UK data protection laws, you have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate data.

  • Request erasure of your data (“right to be forgotten”).

  • Object to or restrict processing.

  • Withdraw consent at any time (where we rely on consent).

To exercise these rights, please contact us at hello@ignitalearning.co.uk 

10. Cookies

Our website uses cookies to enhance your browsing experience and collect anonymous usage data. You can control or delete cookies through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, and significant changes will be communicated to you directly where appropriate.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Data Protection Contact:
Ignita Learning Ltd
Email: sarah@ignitalearning.co.uk
Address: 6 Coates Lane, Barnoldswick, Lancashire, BB18 6HL

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk